Since the latest update my Flex 2 wont sync. Ironic timing since I actually managed to finally do some serious exercising every day this week. But better yet, the FitBit help page that they directed me to had the solution. It was at end of webpage after a long list of things to try, most of which everyone probably does. I never knew there was a little button on the charger itself for this purpose. Anyways, my Flex 2 tracker miraculously synced after I reset it, and it had stored a full week of data, exercise, sleep patterns, etc, which appeared happily in the app.
Thanks so much for being repsonsive! Hi there, We're sorry for the inconvenience. If it's a no go, get in touch with us at contact. We'll be more than happy to take a closer look. The developer, Fitbit, Inc. The following data may be collected and linked to your identity:.
Fitbit Alum. Derrick Retired Moderator, Fitbit. In response to DerrickS. Thank you, Rachel Sent from my iPhone. Hi there, thanks for responding. Nothing has worked! I even tried calling customer service and they said it wasn't a FitBit problem, yet all my other apps are working fine.
Learn more. Tuesday June 15, By James Stables stablesjames. By James Stables. Read on below to discover everything you need to know. How to sync your Fitbit Syncing your Fitbit should actually be very straightforward, which is why it can be pretty head-scratching when your data doesn't seem to be transferring to the Fitbit app on your smartphone. Manually sync your Fitbit To force your Fitbit to sync, swipe down from the Fitbit app's home screen and release to begin the process.
Turn on All-Day Sync on the Fitbit app While this was a feature that previously appeared in Fitbit's app, the All-Day sync option has now been removed.
How to sync Fitbit with a computer You don't need a smartphone to sync Fitbit data, and can actually use your computer by following these steps. Fitbit won't sync?
Hello s thanks for joining the Fitbit Community, it's great to have you on board. I appreciate your participation in the Forums and for sharing your experience with us. I would like to apologize for the delay int he response.
Tell me, which mobile device is your friend using? If the device is running iOS 10 or higher, please send us a screenshot of the error message showing, this will be very helpful for us to check this further. But whether you touch open or touch the app icon nothing happens.
Tried deleting it a loading again to get same results. Turn on suggestions. If you are having trouble finding the Fitbit app, please follow these instructions: 1. Open the App Store. In the top-right search field, type "Fitbit. If you do not see the Fitbit app in your search results, please tap "iPhone Only" from the dropdown menu; the Fitbit app should appear.
I hope this helps, let me know the outcome. If you like something I recommended, I encourage you to mark that reply as "Best Answer". Have you checked if your phone has enough storage to download the Fitbit app GretchenE? I recommend rebooting your phone and try the download procedure one more time. Happy stepping! GretchenE This is really odd. You should be able to download the app without any issues. Try accessing the app from the link in our setup section.
It will launch your web browser on your phone. From there try downloading the app to your phone. If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution! I'm also having trouble downloading the app to my Iphone 6.
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